Fine, EF Nib options must be made vailable probably with #8 Nib. Slightly bleeds more excess Ink while writing, the capillary nib section needs some improvement. Writes well with some nib tuning adjustments. Good for the Price.
Simply wonderful
Pure treat in the hand
Beautiful pens and wonderful service 👍
Over the past few years I have bought easily 10+ pens from this site, and have spent ~25k or so, perhaps more counting initial Amazon orders from Shanthi Impex.
This is the first pen I have had trouble with, with its trims developing rust/stains. Which is okay if resolved promptly.
What is disappointing is the absolutely TERRIBLE customer service by Shanthi Impex. They have kept me in the loop of calls etc for over a month and a half, and won’t replace or deny replacement. They simply keep asking for more time, promising callbacks etc. One is forced to call them daily like a government office.
Tossing the pen aside and never buying from them again. It’s a shame because the pen itself is nice except the trim issue. Oh well. I hear a lot of Indian makers are doing good work. On to those I guess.
Dear Shashwat Eternal ,
Thank you for your message and for being a valued customer. We truly appreciate your continued support over the years and are sorry to hear about the issue you’ve experienced with your pen.
We have taken up your concern with the brand directly; however, after their evaluation, the brand has informed us that they are unable to offer a replacement for this particular case. As we are the authorized retailers, we can only proceed with replacements or repairs as per the brand’s policy and approval.
We completely understand your disappointment, and we regret that we are unable to do more in this situation. We hope this isolated incident will not affect your overall experience with us, and we remain committed to providing you with the best products and service possible in the future.
